Sunbrella® Awning, Marine Fabric Warranty Period Doubles
2008.10.21
In a display of confidence for the durability of Sunbrella® awning and marine fabrics, Glen Raven Custom Fabrics is doubling the limited warranty period for color fastness and durability to 10 years. The limited warranty for furniture fabrics is being increased from three years to five.
"Sunbrella fabrics have historically performed well beyond our warranty periods," said Hal Hunnicutt, vice president of marketing for Glen Raven Custom Fabrics, the makers of Sunbrella fabrics.
"Our constant development and testing of Sunbrella fabrics gives us the confidence to offer significant extensions to the best backed warranty in the industry," he said. "Our goal is to add even more value to our brand for the benefit of our customers and ultimately for consumers."
The new awning and marine limited warranty program provides fabric replacement cost value for eight years. During the ninth year, Glen Raven will extend a 30 percent discount on replacement fabrics and a 15 percent discount in the tenth year. The new limited warranty for furniture fabrics provides for 100 percent replacement value through the fifth year of service.
The new limited warranty program becomes effective on November 1, 2008 and applies to both color fastness and fabric strength, generally referred to as "serviceability." Glen Raven technical representatives typically review each warranty claim on site.
"Our customers know that we address warranty claims on a timely basis and do whatever possible to assure everyone's satisfaction," Hunnicutt said. "The extension of the limited warranty periods reflects significant performance enhancements in our fabrics and even greater confidence in the durability of Sunbrella."
The new warranty program is debuting during the IFAI Expo, a leading trade event scheduled for late October in Charlotte, N.C. Glen Raven will also unveil a new brand identity for Sunbrella, 28 new awning styles - the most extensive new introduction of awning fabrics ever - and details concerning performance breakthroughs in Sunbrella awning and marine fabrics.
