As you enter the newly renovated Customer Center at Glen Raven’s Anderson Plant, the company’s main manufacturing facility located in Anderson, South Carolina, you may almost forget you are standing in the same building that houses one million square feet of manufacturing space dedicated to the production of Sunbrella® fabric.
As you enter the newly renovated Customer Center at Glen Raven’s Anderson Plant, the company’s main manufacturing facility located in Anderson, South Carolina, you may almost forget you are standing in the same building that houses one million square feet of manufacturing space dedicated to the production of Sunbrella® fabric. Glass walls and brightly colored artwork adorn the space, and plush Sunbrella-clad sofas invite the weary traveler to sit down and stay awhile.
“Anderson Plant is not your typical textile plant; it’s a state-of-the art manufacturing facility that also happens to be our biggest Sunbrella showroom,” said Randy Blackston, vice president of operations. “We wanted a space to host visitors that reflects the innovative and global nature of our company and illustrates the Sunbrella fabric story, but that is also comfortable and welcoming.”
One can’t help but start putting together the modern Sunbrella fabric story upon entering the Customer Center. Oversized photos decorating the walls feature Sunbrella fabrics in inventive applications and a multi-purpose gathering space is at once a living room, design studio and conference center. A dedicated work space includes a wired table that feeds to a large monitor, and a satellite Concept Gallery featuring a collection of innovative materials allows visitors to explore a wealth of material solutions.
“With the technology improvements, we can now easily share videos and images with retail partners and global visitors while we discuss their fabric needs,” Blackston said. “The Concept Gallery also offers the added benefit of being tactile and interactive, which gives visitors a jumping off point for new ideas and materials solutions that can benefit their businesses.”
The satellite Concept Gallery at Anderson Plant is an extension of the main Concept Gallery located at Glen Raven headquarters in Burlington, North Carolina. As a resource for innovative thinking, discovery and creativity, the satellite Concept Gallery offers visitors the ability to touch and interact with Glen Raven’s extensive materials library while visiting Anderson Plant.
“Bringing the Concept Gallery to Anderson is just one way we are hoping to inspire our customers to think outside of the box,” said Blackston. “These improvements have already changed the way we interact with our customers and will continue to enhance the customer’s experience for years to come.”